Health insurers push a common cashless empanelment system and hospitals fear what it will cost

Hospitals warn cashless could become slower and messier

Insurers want a single empanelment system to make cashless treatment smoother for patients. Hospitals are skeptical, arguing the change could complicate billing, approvals, and operational workflows, effectively delaying care. ET Prime decodes the impact on hospitals, the insurance ecosystem, and the end customer—where the promised simplicity may not land evenly.