Nissan says it opened 54 new customer touchpoints in India during January to March, expanding its dealership network. The outlets combine 3S facilities (sales, service, spares), 2S sales and service centers, and 1S sales-only locations placed across key markets. The move aims to deepen Nissan’s presence and make buying and servicing easier for customers.
Bret Taylor’s AI customer service startup Sierra has acquired YC-backed French company Fragment. The deal signals Sierra’s push to expand the capabilities of its customer support agents by bringing Fragment’s AI technology in-house. Details of the acquisition were shared by Sierra, underscoring continued consolidation in AI tooling aimed at improving service speed and quality.
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