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India BPM jobs shift as voice roles plunge to 26% and tech roles surge

India BPM jobs shift as voice roles plunge to 26% and tech roles surge

India’s BPM sector is rapidly reinventing itself, with voice-based roles falling to 26% as employers move toward non-voice work focused on knowledge processing and digital workflows. Emerging tech roles are nearly doubling year-on-year, and Tier-II cities such as Mysuru, Jaipur, and Coimbatore are gaining traction as talent hubs. Gender gaps remain, especially in these new tech roles.

Summarised by Beize from a story on The Economic Times on 24 Apr 2026
PwC India Vision 2030 promises triple revenue and 20000 new jobs in five years

PwC India Vision 2030 promises triple revenue and 20000 new jobs in five years

PwC India has unveiled its Vision 2030 plan to triple revenue within five years while adding 20,000 jobs. The strategy leans on major investments in technology and talent, with priorities including digital transformation and sustainability. PwC also plans to expand its hiring reach into Tier 2 and Tier 3 cities, focusing on sectors such as financial services and technology.

Summarised by Beize from a story on The Economic Times on 24 Apr 2026

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Indian IT’s AI bottleneck is organizational silos, and it could upend how firms compete

Indian IT’s AI bottleneck is organizational silos, and it could upend how firms compete

Indian IT has long relied on internal silos rather than unified execution across teams and systems. Now AI threatens to break that model because building, deploying, and improving models requires tighter data sharing and cross-functional coordination. The result is a new kind of competitive risk: firms that can’t align internally may fall behind faster-moving rivals.

Summarised by Beize from a story on The Economic Times on 24 Apr 2026
Manufacturing firms turn to outside leaders for CEO and MD roles, reshaping digital supply chains

Manufacturing firms turn to outside leaders for CEO and MD roles, reshaping digital supply chains

A new report finds manufacturing companies are increasingly appointing leaders from outside, with CEO and MD roles seeing the most frequent changes. The trend suggests firms are gearing up for digital transformation and building new supply chains. Automotive recorded the highest leadership activity. Women more often rise via internal promotions, yet remain underrepresented overall.

Summarised by Beize from a story on The Economic Times on 24 Apr 2026
Nasscom names Fractal cofounder Srikanth Velamakanni as chairman for AI driven transformation goals

Nasscom names Fractal cofounder Srikanth Velamakanni as chairman for AI driven transformation goals

Nasscom has appointed Srikanth Velamakanni, a Fractal cofounder, as its new Chairperson, succeeding Sindhu Gangadharan. Known for expertise in AI and analytics, Velamakanni is expected to push rapid transformation across service sectors by scaling artificial intelligence adoption and innovation. The move signals a renewed focus on technology-led competitiveness for India’s digital economy.

Summarised by Beize from a story on The Economic Times on 24 Apr 2026
BITS Pilani launches Smart Manufacturing Centre in Bengaluru to accelerate Industry 4.0 transformation

BITS Pilani launches Smart Manufacturing Centre in Bengaluru to accelerate Industry 4.0 transformation

BITS Pilani WILP has opened a Smart Manufacturing Competency Centre in Bengaluru, aiming to strengthen India’s smart manufacturing capabilities. The initiative is positioned to support digital industrial transformation and equip industry stakeholders with practical knowledge and resources for Industry 4.0 adoption, with Bengaluru serving as a key hub for applied learning and implementation.

Summarised by Beize from a story on The Economic Times on 24 Apr 2026

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