State Bank of India says some customers are experiencing temporary disruptions to OTP and SMS services on the YONO app, affecting transactions that require authentication. The bank expects services to be fully restored by 5:45 PM on April 17, 2026, and advises users to switch to other digital banking channels in the meantime. Similar issues were reported on April 16.
Kotak Mahindra Bank will require customers to complete mandatory two-factor authentication using OTP or MPIN for selected transactions starting April 22, 2026. The change covers government, statutory, payment gateway, and other merchant payments, with the bank citing added protection for tax-related transactions. Customers are urged to keep their contact details updated to avoid failed verifications.
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