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Battle for brains as India’s GCCs fight talent poaching and skill shortages
Business
Published on 24 April 2026
Newer centers are luring specialists with better packages
India’s GCC sector is grappling with a widening gap in specialized skills while talent increasingly moves to newer hubs offering higher packages. Younger professionals are also choosing roles with purpose and fast-changing work environments, pushing GCCs to overhaul hiring and retention strategies. Remote work and GCC expansion into Tier-II and Tier-III cities are adding fresh complexity—forcing more employee-centric approaches to win the talent war.
- Specialized talent shortages are tightening recruitment in Indian GCCs
- Workers are moving to newer centers for higher pay and perks
- Remote work and wider city expansion are reshaping hiring strategies
- GCCs must deliver purpose and dynamic work to retain younger talent
Read the full story at The Economic Times
This summarization was done by Beige for a story published on 
The Economic Times