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SBI Yono users report OTP SMS failures disrupting authentication for payments and logins
Economy
Published on 24 April 2026
OTP and SMS stopped—many logins and payments need workarounds
State Bank of India says some customers are experiencing temporary disruptions to OTP and SMS services on the YONO app, affecting transactions that require authentication. The bank expects services to be fully restored by 5:45 PM on April 17, 2026, and advises users to switch to other digital banking channels in the meantime. Similar issues were reported on April 16.
- SBI customers face OTP and SMS disruption on YONO
- Authentication-dependent transactions are being impacted
- Bank targets full restoration by 5:45 PM on April 17
- A similar disruption was reported on April 16
Read the full story at The Economic Times
This summarization was done by Beige for a story published on 
The Economic Times